What our travellers think
We have just returned from 19 day rail, cruise and coach tour of NZ. On tour were 6 from UK, 2 from Canada, 2 from Alaska and 29 Aussies. It was a great organised tour. Our guide Peter Talbot and our 2 coach captains, Geoff Hague (North Island) and Ross Pickering (South Island) were a wealth of knowledge, caring and so much fun, even though they paid out on us a lot. Thanks guys. The highlights were the overnight cruise on the Ipipiri, Bay of Islands, Southwards car museum, Olveston house, Steam train trips, cruise on the Earnslaw on Lake Wakatipu to Walter Peak station and the helicoper ride and landing on Franz Josef glacier. It was devasting to see Christchurch after the quake. If you are thinking of a tour of NZ, we highly recommend Grand Pacific tours.
"We were on tour in New Zealand when the earthquake struck Christchurch. I just wanted to write to advise you that we felt your company did a fantastic job reorganising things under very difficult circumstances and to let you know how much we appreciated the efficient manner in which things were done. We had a wonderful trip!"
"We wanted you to know that our just completed tour of New Zealand exceeded our expectations and that we are very pleased with our choice. The travel agency experience (Relaxing Journeys) was thorough, courteous and patient with my endless questions. The choice of the 20 passenger coach has spoiled us for further bus travel and whatever we do will have to be held to the high standards of lux and convenience that you provided. And, if you don't not have a company full of Chris Hannah’s, you should endeavour to make it so. He proved time and again to be the right mix of information, cheerfulness, schedule-keeping and an encyclopaedic amount of facts and history. He is the kind of fellow you want as a friend and neighbour as well. Thank you for the thoughtful assembly of the sights, sounds, tastes and history. More than a few of our friends here in Carlsbad, CA and across the U.S. will be encouraged by us to join a Grand Pacific tour."
"Having just completed the 8th Feb. tour we wish to pass on to everybody our thanks for a wonderful trip. The holiday was perfect before the Christchurch Earthquake but the way we were looked after following the quake proves that what people in the tourism industry say is true, you are the best!!!! Geoff, Lew & Dexter were marvellous and great to be around. Once again thankyou."
"We would like to thank you for the care and emergency organisation given to us during our holiday. We have nothing but praise for how administration dealt with the Christchurch Earthquake emergency. Our family in Victoria appreciated the telephone call confirming our safety. Craig our coach driver, kept us informed from the moment he heard of the tragedy and kept his passengers calm. Thank you most sincerely."
"Our 17 Day Highlights Tour of New Zealand was an excellent itinerary. We were in New Zealand 25 years ago and this was a delightful reminder that New Zealand is still one of the world’s best kept secrets. The scenery was wonderful, the food excellent and Grand Pacific Tours showed great attention to detail. We enjoyed the trip and will tell friends how pleasant it was."
"We have just returned from your wonderful 19 Day New Zealand Tour and can’t speak too highly of the entire trip. Our Coach Captain Greg who picked us up in Wodonga and delivered us safely to Melbourne airport, and then back to Wodonga on the Gold Class Coach was excellent. Congratulations on a well organised tour."
"I have just returned from a wonderful holiday to New Zealand on your 19 Day Coach/Rail Holiday. The Tour Escort Jack was the best anyone could wish for. He looked after all 47 on the tour and was always there for any of us. Both drivers Rob and Dennis were equally competent and knowledgeable in all their commentary. The content of the tour was first class as were the hotels, food, organisation, outings and optional tours. The five train rides were a real experience. The finish of an optional flight and landing on the glacier was a real winner. I will certainly consider your company for future travel."
"We booked a 16 day tour of New Zealand with Grand Pacific Tours last February and had the most wonderful time. We had a full coach and everyone got on beautifully. Our drivers were Darren in the South Island and Greg in the North Island and they were both absolutely terrific. They know their home Islands so well and nothing was too much trouble for them."