Before you Travel
It’s almost time to depart for your tour in New Zealand with Grand Pacific Tours (GPT), we look forward to welcoming you onboard.
As you prepare to travel, please find below some important points as well as key information relating to staying healthy on tour.
Please ensure the luggage tag that has been provided by GPT as part of your documentation is firmly fixed to your main suitcase. This is important for the Crew and Hotels to manage the luggage daily.
For travellers residing outside of Australia collecting your pack at the first hotel in New Zealand, if you do not require any items presented as part of your pack, please hand these to the GPT Representative on the first morning when you join the coach, and they will be recycled.
Any changes to your itinerary since the date of booking will have been communicated via your Travel Agent. If for any reason the component of a tour is not available at the time of touring, a replacement or refund will be provided. GPT will aim to provide a similar touring experience, however some unique inclusions may not be available. Any refund amount is based on GPT’s negotiated pricing and not retail prices.
Hotel Check-in time is approximately 3pm and check-out is approximately 10am. If guaranteed early check-in or late check-out is required due to flight schedules, additional accommodation will need to be purchased and is subject to availability.
TOURING WITH CONFIDENCE GUIDEBOOK
The team at GPT look forward to providing you a New Zealand holiday experience of a lifetime. We encourage you to view our Touring with Confidence Guidebook, it is a valuable resource outlining our detailed approach to Health and Safety, so you can travel with us and be assured that your well-being is our number one priority.
Wearing a Face Mask – Currently all mask-wearing requirements have been removed in New Zealand. For group travel, face masks are still a way to protect yourself and others from infection. Wearing face masks on a GPT coach is not mandated, it is a personal choice but recommended to reduce the risk of becoming sick. Please come supplied with face masks or be prepared to top up your supply whilst in New Zealand (own expense).
NEW ZEALAND EMERGENCY CONTACTS
If your arrival is delayed or you arrive in New Zealand and require any assistance, please contact our New Zealand Operations Team.
North Island + 64 27 554 6111 (International) 027 554 6111 (Local)
South Island + 64 21 890 005 (International) 021 890 005 (Local)
ARRIVAL INTO NEW ZEALAND – Traveller Declaration
From 22 August 2023, all New Zealand international airports can now process travellers who completed a digital New Zealand Traveller Declaration (NZTD) instead of a paper arrival card currently handed out onboard the flight to New Zealand. For a period of time, paper arrival cards will continue to be available and still accepted. You will be asked questions about customs, immigration, biosecurity and health risk assessments as required.
The below reference sites hold the most up to date information for travellers visiting New Zealand:
Staying Healthy on Tour
ALL COVID-19 REQUIREMENTS REMOVED
Effective from Tuesday 15 August 2023, the New Zealand Government has removed the remaining COVID-19 public heath requirements.
This means the 7 day mandatory isolation and wearing of face masks for visitors to healthcare facilities including hospitals, aged care facilities and pharmacies is no longer required.
For more information visit www.covid19.govt.nz
We hope that each and every one of our travellers remains in good health and you take the guidance of the GPT Crew when it comes to Health and Safety practices. Whilst on tour;
- Travel is at your own risk. GPT no longer have a mandatory policy for travellers to leave the tour if they test positive to COVID-19. However, if you do test positive, we suggest wearing a mask in the early days, to protect your fellow travellers and utilise the hand sanitisers that are available as frequently as possible.
- Travel Insurance is the traveller’s responsibility, and a copy of your policy should be taken on tour.
- If you feel unwell, seek medical treatment early. Speak to the GPT Crew or NZ Operations Team who are provided with a list of Medical Centres in each town for ease of assisting you.
- If ‘flu like’ symptoms present, you may complete a Rapid Antigen Test (RAT) for peace of mind (provision and cost is your responsibility). You are responsible for all charges that result from visiting a medical facility.
If due to illness you decide to leave the tour to return home:-
- An official form must be signed so any forward tour arrangements can be cancelled.
- GPT NZ Operations Team will assist with arrangements to return home where required.
- As per GPT’s Booking Terms and Conditions, no refund shall be made for any unused portion of any itinerary.
- GPT can provide your Travel Agent with an Insurance Letter stating the value of any missed touring arrangements.
- Retain your medical and out of pocket receipts as they may assist with any insurance claims you submit.
The Tiaki Promise
Tiaki – Care for New Zealand was created through a collective desire to share a connection to the nature world, inspiring and helping visitors to travel safely and conscientiously. In Aotearoa New Zealand, people have a strong connection to the place around them. Tiaki invites us all to look at the world through this indigenous lens. To form a deeper connection with place, and to reflect this in our attitudes and behaviours. To commit to travelling in this way is to take the Tiaki Promise.
This means caring for our land, our forests, and our precious landmarks. Respect our oceans, their power and their ecosystems. Protect our natural beauty and the life that inhabits our natural spaces. Travel lightly and safely on our roads, act responsibly when exploring our natural habitats. Respect our local customs, our culture, and our people, both those who came before and those who will come after. You can find out more information www.tiakinewzealand.com
The team at Grand Pacific Tours wish you safe travels.