September UpdateZ

23 August 18

Stay informed with short updates on a range of topics. This edition includes Crew Manuals & Uniforms, NEW Health & Safety message, Rotorua Duck Tours, The Hermitage Mt Cook plus more…

Crew Manuals & Uniforms

The 2018/19 season Crew Manuals have been compiled and shipped to NZ ready for use! For Coach Captains, the Crew Manual and applicable uniform orders will be distributed by your manager accordingly. For NZ based Tour Guides, please email your preferred delivery address to Malcolm or Jules.

NEW Health & Safety DVD

The new version of the Health & Safety DVD is in final stages of production and will be available as soon as possible via Malcolm or Jules. Crew are to continue using the current version on board the coach until further notice.

Introducing Ultimate Coach #4

New for this season, we will have four Ultimate coaches touring New Zealand! New technology introduced for coach #4 will allow mechanics to tap into the coach’s computer system from the workshop allowing them to run diagnostics on any problem at any given time. This provides the Coach Captain with greater support and a more seamless way of rectifying any mechanical issue promptly.

Rotorua Duck Tours

Reminder to all Crew that Rotorua Duck Tours will be operating the 1pm tour during the month of September. Typically, the 1pm tour is only available from October (as advertised in the Optional Tours Directory). Crew are to place bookings for the 1pm tour as early as possible.

Grand Millennium Auckland

A new building is being built behind the Grand Millennium Auckland which is expected to be completed within 12 months. Main service areas of the hotel will not be affected and minimal or no disturbance to hotel guests is expected.

Millennium Queenstown, Copthorne Lakefront

A new hotel is being built on the corner of Stanley & Frankton Road and on the corner of Sydney & Melbourne Street. Date of completion is between 12-18 months. Possible noise disturbance to hotel guests during the day may occur.

Distinction Dunedin Hotel

Dunedin Council will be undertaking pipe replacement works at the forecourt area of the Distinction Dunedin Hotel during October/November. These works will severely impact vehicle movement in the area over a period of weeks. Although guests will be able to arrive and depart on foot through the front entrance, coaches will not be able to pull into the front or park overnight. Hotel General Manager, Darren Thurlow has requested the council block out public carparks outside the restaurant for coach arrival/departure and parking. Ultimate Crew please reconfirm coach arrangements prior to arrival at this hotel.

The Hermitage Mt Cook

Free Wi-Fi to all guest rooms is now available at The Hermitage. With regards to the ongoing renovations in the Alpine Restaurant, the final stage of this project in well underway and we look forward to the re-launch in due course. In the interim, the Alpine Restaurant and Snowline Bar will be closed until late October 2018. Ultimate Crew please refer to your Tour Instructions for full details. A comprehensive hotel update can also be viewed HERE

SAVE THE DATE! Crew Christmas catch-up

Peter & Stacia are heading your way!
Date & Venue: Tuesday 11 December 2018 - Auckland
Date & Venue: Wednesday 12 December 2018 - Christchurch
Time: 4pm 1st half season debrief with Coach Captains & Tour Guides followed by Christmas cocktail function from 6pm. Venues to be advised.

Dementia Australia

Previously known as Alzheimer’s Australia, Dementia Australia is GPT’s nominated charity. For the 2017/18 season, we raised $7,000 which is based on the collection of loose change at our traveller’s farewell dinner plus any Head Office fundraising. Congratulations to everyone and let’s aim to break this record for the coming season!

Key Contacts

Malcolm Hegh (North Island)

Julia Savill (South Island)

Karen Lowe (Tour Guide Manager)

Jenny Saunders (Tour Operations)

Elena Randello (Quality Assurance)

Vanesa Brcic (Tour Guide Travel Arrangements)

Elizabeth Bezzina (Tour Product)

Stacia Morris (General Manager)

Peter Harding (Managing Director)



September UpdateZ


Coastal Pacific Update

Hotel Update

Dietary & Room Requests

Top Performanz!

UpdateZ from AUS & NZ!

Post Your Pics!