New Zealand Travel Update

Tourism has been one of the world’s largest industries and is an integral part of our vibrant society.  

Unfortunately, the tourism industry has experienced unprecedented challenges due to the COVID-19 pandemic.

In these extraordinary times, with the New Zealand border still closed, we would like to provide all travellers with regular updates on the status of the 2020-2021 touring season.


SEPTEMBER TO DECEMBER 2020 TOURS

As September marks the beginning of our touring season in New Zealand, Grand Pacific Tours (GPT) have had to make the difficult decision to suspend our tours from travelling for the months of September to December 2020 only at this stage.

This is clearly a course of action that has many contributing factors aligned with making this decision:-

  • Currently the New Zealand borders remain closed to all international travellers.   Whilst there is speculation of a Trans-Tasman bubble between Australia and New Zealand, the timeline is unknown.
     
  • Without notification of the border situation, a big unknown for us as an all-inclusive tour operator is the airline schedules and capacities from each State that will coincide with any announcement.
     
  • Over recent weeks GPT have been receiving information from various key hotels and attractions included in our itineraries that will not be ‘tour ready’ on a full-time basis to align with the start of the touring season.   As a New Zealand specialist, our key objective is to provide all travellers with the holiday of a lifetime and with many iconic attractions not currently operational to suit our departure dates; or selected hotels unavailable due to their commitment to the Ministry of Health, our touring experience would be severely compromised.

At this point, this is only a notification of the decision to suspend the tours.  Travel Agents holding bookings will receive official communication from our Reservations team on the options available for future travel and the Terms and Conditions that will apply.


IMPORTANT AIRFARE NOTE:

ALL INCLUSIVE PACKAGE:

If you purchased a tour inclusive of airfare, GPT will be able to discuss the options once the respective airline has released their terms and conditions for the relevant travel period. 

LAND ONLY BOOKING:

GPT have not booked the air components of the tour, this has been managed by the Travel Agent or the traveller directly.   We strongly recommend that you do not amend or cancel the airline component of the tour until the airline has released their terms and conditions for the relevant travel period.


JANUARY 2021 – MAY 2021 TOURS

If you are holding bookings from January 2021 onwards, we will continue to keep you posted on the future touring months and any required course of action. 

NEXT SEASON TOURS – SEPTEMBER 2021 – MAY 2022

The team at GPT are currently working behind the scenes to formulate the dates and rates for next touring season.    We are hoping at this stage to have the departure dates and rates ready for distribution by early September.

There will be a wide range of 250 + guaranteed departures dates available for sale across all four styles of touring, including an exciting new touring programme.


CLIENT TRUST ACCOUNT

Please rest assured your client funds are 100% secure as GPT run a Trust Account holding client’s monies until tour payments are settled.

As a New Zealand Coach Holiday Specialist, we are disappointed with this outcome but as you are aware it is totally beyond our control.


KEEPING IN TOUCH

As per Government recommendation, for the health and safety of our staff the business is being run remotely until the COVID-19 situation eases.

Business hours are from 8.30am - 5.30pm Monday to Friday (AEST).

Our main phone line is 1800 622 768. You can also email requests to reservations@gptnz.com

Thank you for your patience as we work through all processes.   We hope good news on the border openings will not be too far away.

He waka eke noa.    We are all in this together.

Kia kaha

Peter Harding
Managing Director, Grand Pacific Tours