2021/22 Touring Season
Travel Update

Kia ora,

Since March 2020, the tourism industry has been adversely affected by the global COVID-19 pandemic.

On Monday 19 April 2021, New Zealand opened its borders to Australia for ‘’green zone’’ quarantine free travel.   Whilst the opening was a fabulous step forward in terms of optimism, in the early stages we continued to be challenged in Australia with various state border closures due to COVID-19 outbreaks.

As a consequence of the ongoing COVID-19 outbreaks, on Friday 21 July 2021 New Zealand Prime Minister Jacinda Arden announced a snap closure of the Trans-Tasman border for an intended 8-week period.   At this point the border remains closed for leisure travel.

On Wednesday 24 November 2021, New Zealand Minister Chris Hipkins announced the plans of re-opening New Zealand to the world in 2022.   The date outlined for all Australian travellers was announced as 30 April 2022, with some self-isolation rules pertaining to the initial re-opening.

As a result, Grand Pacific Tours (GPT) has made the very difficult decision to suspend all remaining tours for the 2021/2022 touring season through to 31 May 2022.

We would like to take this opportunity to outline the next steps in securing a date for the touring season beginning 01 September 2022.  The new season has been launched with 3 Ways to Travel; 4 Styles of Touring and over 250 + Guaranteed Departures*.

* IMPORTANT *  - Due to the extensive number of files that the GPT Reservations Team are required to administer, communication with Travel Agents will be staggered in order of month of travel.  If you send an email requesting a new date, please understand that the turnaround time may not be same day due to the volume of incoming communication.   We thank you in advance for your patience and understanding.

Please be advised that the GPT Reservations Office is on reduced hours from 0900-1600 Monday to Friday and will be on skeleton staff from the 22nd of December 2021 to the 4th of January 2022 and completely closed during the Christmas and New Year period.  

Any communication should be directed to travelupdates@gptnz.com

Download Document: 

2021/22 TOURING SEASON TRAVEL UPDATE
 

2021/2022 TOURING SEASON (Suspended)

Scheduled Departures

01 September 2021 – 31 May 2022 (now suspended)
 

  • All GPT tours that were scheduled to depart 01 September 2021 to 31 May 2022 are now suspended.
     
  • This situation is COVID-19 related, beyond our control and we apologise for the inconvenience caused.
     
  • Touring will resume 01 September 2022 and all options for future travel are outlined below.

2022/2023 TOURING SEASON (Now Available)

Touring will resume for the 2022/23 Season
01 September 2022 - 31 May 2023

 

  • Dates and pricing are now available for the touring season commencing 01 September 2022 – 31 May 2023. 

    Click here to download the list of tour departure dates for this period.
     
  • The new 2022/2023 96-page New Zealand Coach Holiday e-brochure will be available on the website prior to the Christmas break.
     
  • Based on selecting the same seasonality and tour type, the new date will be confirmed at the same cost if travelled prior to 31 May 2023.   This is based on land only bookings, airline inclusive packages may incur additional charges determined by the airline.
     
  • GPT has now launched the new season pricing with a choice of land only or all-inclusive of return airfares (taxes additional).   Please speak with the Reservations Team at the time of selecting a new date about upgrading from a land only booking to air inclusive, this is only available for new bookings that were put in place for the 2020/2021 or 2021/2022 season.   Please note, GPT will not be booking or reissuing any airline tickets until the Trans-Tasman borders re-open for quarantine free travel and airline schedules are available.
     
  • At the time of transferring to a new date, if a traveller moves from a discounted shoulder season date to a high season travel date, additional monies may be required.   If the situation is reversed and the move is from high season to a discounted shoulder season date, a refund will be provided. 
     
  • For all travellers who were booked to travel on a Warbirds over Wanaka Tour in April 2022, a separate Travel Update will be communicated due to the next Warbirds over Wanaka event not being scheduled until the following touring season – April 2024. 
     
  • The current booking can be put into a suspense file as a future travel credit, until travellers choose a new departure date.
     
  • Once a new date is confirmed, normal booking terms and conditions will apply.
     
  • If travellers wish to cancel completely, Travel Agents should contact the GPT Reservations Team for an outline of the cancellation Terms and Conditions.
     
  • *GUARANTEED DEPARTURES: GPT has been highly regarded for the promotion of ‘guaranteed departure dates’ for 25 years. In the current COVID-19 travel climate, circumstances beyond our control could still affect the running of individual tours, including border closures and their impact on required minimum numbers to operate.

FUTURE TRAVEL CREDIT - SUSPENSE FILES

Many suspended travellers from the previous season/s have elected to put their file in ‘’credit’’ until a new date selection has been made.

The above terms and conditions will apply once a suspense file traveller transfers to a new 2022/2023 departure date.

Travellers can hold monies in suspense at this stage until 30 June 2022, unless holding airline tickets with specific rebooking criteria.

Future travel credit must be used on departures from 01 September 2022 through to 31 May 2023.

The 2022/2023 season dates have been launched and available on our website (www.gptnz.com) or Travel Agent (only) portal (www.gptnzNOW.com).

AIRLINE TRAVEL

For tour bookings suspended from March 2020 onwards, that were booked with GPT as an ‘airline inclusive package’, terms and conditions for the use of airline credits will vary depending on the airline. The GPT Reservations Team will communicate the relevant terms and conditions at the time of finalising new flights.  Any airfare price difference, increased tax costs or associated reissue fees quoted by the airline at the time of rebooking will be the responsibility of the traveller.

Any bookings that were made for travel on tours for the 2020/2021 and 2021/2022 touring season, were booked as Land Only.   GPT is now offering air inclusive package pricing for travel in the 2022/2023 season, please speak to our Reservations Team at the time of confirming a new travel date about upgrading to an air inclusive package price.

COVID-19 CONDITIONS OF TRAVEL

It is the traveller’s responsibility to fully understand the mandatory conditions of travel that have been instigated as a result of the COVID-19 pandemic.   GPT take no responsibility if travel or entry into New Zealand is denied due to regulations not being met.

Due to the mandatory vaccination requirements imposed by the airlines and Hotel and Attraction suppliers in New Zealand that form part of the GPT itineraries, all travellers touring with GPT will need to be fully vaccinated and be able to show their vaccination certificate at any time throughout the tour.

As travel will not commence until September 2022, it is too early to officially advise the mandatory travel requirements set by the Australian and New Zealand Governments and respective airlines for quarantine free travel once the borders re-open.

In the future, Grand Pacific Tours will publish a Touring with Confidence Guidebook on our website www.gptnz.com which will be continually updated with mandatory requirements to travel; plus provide General Information pertaining to all the frequently asked questions about touring New Zealand.

Popular websites outlining important travel information are:-
www.COVID19.govt.nz
www.australia.gov.au
www.smarttraveller.gov.au

Grand Pacific Tours number one priority is the health and safety of our travellers whilst on tour in New Zealand.  In this new and rapidly changing COVID-19 world, it is imperative for us to now take additional hygiene measures.  To read more about our health and safety protocols please visit https://www.grandpacifictours.com/healthandsafety

All decisions to travel are the risk of the individual traveller and not the responsibility of GPT.

TRANSFERS

Airport transfers are included on the first and last day of the GPT tour and/or pre or post tour accommodation directly linked with the tour hotel.  If GPT has not booked flights, it is the responsibility of the traveller/travel agent to ensure that GPT has the correct arrival and departure information.   GPT is not responsible for providing amended transfers on the day of arrival if incorrect flight information has been provided and a transfer has already been administered.

ITINERARY CONTENT

At the time of releasing the 2022/2023 season product, GPT has compiled the content of all tour itineraries based on the knowledge that all accommodation and attraction suppliers will be fully operational by commencement of the touring season.  

If for any reason a component of the tour is not available at the time of touring, a replacement or refund will be provided.  

Any refund amount is based on GPT’s negotiated pricing and not retail prices.   Known changes will be distributed as part of the Documentation process prior to departure.

CLIENT TRUST ACCOUNT

Your client funds are 100% secure as Grand Pacific Tours run a Trust Account holding client’s monies until tour payments are settled. 

When the time is right, we look forward to providing travellers with an unforgettable New Zealand Holiday, making memories that will last a lifetime.

 

Kind regards,

Peter Harding

Managing Director, Grand Pacific Tours